Service Uptime Guarantee in Shared Hosting
Our shared hosting plans feature a 99.9% service uptime guarantee. We can reach that goal by using a revolutionary cloud hosting platform where every service (files, email messages, databases, and so forth.) has its own cluster of web servers. We don't run everything on one server as most providers do, so we have basically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your web sites. If one server fails, the other ones in the cluster will take over to ensure the continuous work of the websites. To protect yourself from infrastructural issues, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a group of qualified admins keeping track of the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server plan through our company, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, e-mail messages, statistics and databases are all managed by their own groups of servers, so even if there is a problem with one web server, your web sites aren't going to be affected in any way. This allows us to offer you a far more stable hosting service compared to providers that run everything on a single server where a problem with a single service can take the entire web server down. To protect yourself from infrastructure difficulties, our data centers use various Internet providers and powerful diesel generators, so no matter what happens, the servers will keep operating with no disruptions and your Internet sites will remain operational. Any software issues will be dealt with without delay by our competent group of administrators that monitor all servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. We also employ new hardware for the physical web servers where the VPS accounts are created to steer clear of any probability of hardware crash and each part has been tested carefully. The security of your data is guaranteed through enterprise-level hard drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your websites are going to be functioning virtually without any disturbances. Our experienced administrators will resolve promptly any software issue that may appear, so even if there's a problem with a different VPS server account on the physical hosting server, your VPS shall not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an exceedingly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or when you restart it, we can make certain that it's going to be accessible at least 99.9% of the time. Your server will be situated in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural challenges shall affect the proper operation of your sites at any time. Our professional group of system administrators will ensure that if your server stops for some reason, it will be rebooted quickly. In order to avoid any probability of breakdowns, we're going to give you a server with new and diligently tested hardware components to be certain that all of your sites will be up and running no matter what.