1 hour ticket response
Netspeed Web Engineering’s team of customer service technicians is dedicated to offering prompt answers to each of your questions. We’ll review your customer support ticket the instant it has been delivered and will reply back with a solution within less than 1 hour after the ticket submission. In reality, our average support ticket response time is 20 minutes.
A Top–Class Customer Service
Each member of our tech support team has lots of years of experience in the shared hosting sphere and the vast majority of them have worked for us for at least 5 years. They all are ready to reply to all your questions in the most proficient way possible.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a particular service, we have incorporated a very intuitive Help Center section in the Online Control Panel. You can browse through a big selection of web hosting account management articles and website management articles, have a glimpse at the F.A.Q. repository or check out our educational video tutorials.