Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section integrated into our Online Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common issue that you might possibly stumble upon, they are contributed by our support team of expert technicians.

  • Top quality support service
  • How–To Videos

  • For those who prefer to find out how to handle a regularly experienced problem by watching a video tutorial, we have added a compilation of video tutorials to our Online Control Panel. All the tutorial video clips are brief and simple to comprehend. They offer you step–by–step presentations of various web site management procedures.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 technical support service and a 1–hour response time guarantee. Our experienced techs will be at your disposal 24 hours a day to reply to your queries and to deal with any issue that you may possibly come across. Simply send a tech support request from the Help Center and we will reply back to you in a jiffy.