Help and support Channels

  • Video Tutorials
  • Video Training

  • Our step–by–step video guides will assist you with any type of work within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We will offer you an easy–to–use Frequently Answered Questions section where you could find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our tech support team is present 7 days a week to help answer each of your concerns. You are going to get a solution within no more than 60 minutes following the ticket submission.

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Forms of Help

  • Shared Hosting Support
  • Shared Hosting Help

  • If you need support managing your shared hosting account, or need more resources for your sites, just simply let us know and we’ll give you the simplest response.

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  • VPS Hosting Support
  • VPS Servers Help

  • In case that you need to get help using your administration interface or with the pre–configured web applications, just notify us and we will reach you in up to 1–hour.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • If you want expert tips from an administrator or wish to change the configuration of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of experienced experts prepared to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year round.
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