A 99.9% Server Uptime
Our shared hosting system is based on a secure, premium–quality hardware architecture and a significantly modified Linux distro. Thus, no matter what your web site is, or how many site visitors you have, or even if there is a DDoS attack, our machines will remain up and running and your sites will stay visible online.
All our shared hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to supply a top–class web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a blazing–fast connection speed with the rest of the world.
And because of this, no matter which data center facilities you opt for: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not very pleased with our services, or if you find them insufficient, or if you decide that you need a VPS plans instead of a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will keep total control of your domains even when you close your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a reply, you’re probably aware of how infuriating this can be, even more so when your site is on the line. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here and they’ll reply to you in under an hour. And the best thing is that their average support ticket response time is just 20 minutes!